Information We Collect

When you interact with our savings planning services, we collect certain information to provide you with personalised financial guidance. We're transparent about what we gather and why.

Personal Information You Provide

• Your name, email address, phone number, and postal address when you register for our learning programs or contact us
• Financial information relevant to savings planning, including income ranges, savings goals, and current financial commitments
• Communication preferences and feedback you share with us
• Payment information when you enrol in our educational programs (processed securely through third-party payment providers)

Information We Collect Automatically

Like most websites, we automatically collect some technical information when you visit olzitorvion.com. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve our website experience and understand which content resonates with our visitors.

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to helping you build better financial habits.

• To deliver educational content and learning programs you've enrolled in
• To communicate with you about your account, program updates, and relevant financial education resources
• To improve our services based on feedback and usage patterns
• To comply with Australian financial regulations and legal obligations
• To send you information about upcoming programs if you've opted in to receive updates

Your Rights Under Australian Privacy Law

The Australian Privacy Act 1988 gives you specific rights regarding your personal information. We take these seriously and have processes in place to honour them promptly.

Access and Correction

You can request a copy of the personal information we hold about you at any time. If you spot something that's incorrect or outdated, let us know and we'll fix it within 30 days. There's no charge for reasonable access requests.

Data Portability

Want to take your information to another service? We'll provide your data in a commonly used, machine-readable format. Just send us a written request at help@olzitorvion.com.

Erasure Rights

You can ask us to delete your personal information. We'll honour this request unless we're legally required to keep certain records (for example, financial transaction records must be retained for seven years under Australian tax law).

Marketing Opt-Out

Changed your mind about receiving our newsletters or program updates? Every email we send includes an unsubscribe link, or you can contact us directly. We'll process opt-out requests within 48 hours.

How We Protect Your Information

Security isn't just a checkbox for us—it's built into everything we do. Here's what we've put in place to protect your data.

• All data transmitted to and from our website is encrypted using industry-standard SSL/TLS protocols
• Personal information is stored on secure servers located in Australia with restricted access
• Our team receives regular privacy and security training
• We conduct annual security audits and vulnerability assessments
• Payment information is processed through PCI-DSS compliant payment gateways—we never store your full credit card details
• Access to personal information is limited to staff members who need it to perform their job functions

Despite our best efforts, no system is completely foolproof. If we ever experience a data breach that affects your information, we'll notify you within 72 hours as required by Australian privacy law.

Data Retention and Deletion

We don't keep your information longer than necessary. Here's our approach to data retention.

When we delete your information, it's permanently removed from our active systems and backups within 90 days. We use secure deletion methods that make recovery impossible.

Third-Party Services and Sharing

We work with a small number of trusted service providers to deliver our educational programs. These relationships are carefully managed.

Service Providers We Use

• Email service providers for delivering program content and communications
• Payment processors for handling enrolment fees securely
• Cloud hosting providers for website infrastructure
• Analytics tools to understand website usage patterns

All third-party providers are bound by strict confidentiality agreements. They can only use your information to provide services on our behalf and are prohibited from using it for their own purposes.

When We Might Share Information

We'll only share your personal information without your consent in these limited circumstances: if required by Australian law, to prevent fraud or criminal activity, to protect our legal rights, or in the unlikely event of a business sale or merger (where the acquiring party must honour this privacy policy).

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to improve your experience. You're in control of how these work.

Essential Cookies

These cookies are necessary for the website to function properly. They remember your login status and preferences. Without them, you wouldn't be able to access your account or use core features.

Analytics Cookies

We use analytics cookies to understand which pages are most helpful and where visitors might be getting stuck. This information is aggregated and doesn't identify you personally. You can opt out of analytics tracking through your browser settings.

Managing Your Cookie Preferences

Most browsers allow you to control cookies through their settings. Keep in mind that blocking all cookies might affect your ability to use certain features of our website. For detailed instructions on cookie management, check your browser's help section.

International Data Transfers

Your information is primarily stored on servers located in Australia. Occasionally, we might use service providers whose servers are located overseas. When this happens, we ensure appropriate safeguards are in place.

Any international transfers comply with Australian Privacy Principle 8, which requires us to take reasonable steps to ensure overseas recipients handle your information in a way that's consistent with Australian privacy standards. We only work with providers in countries with adequate privacy protections or who have agreed to specific contractual safeguards.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we'll delete it.

For teenagers aged 16-17 who want to learn about savings planning, we require parental consent before collecting any personal information or allowing program enrolment.

Changes to This Privacy Policy

We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email if you have an account with us, or by posting a notice on our website for at least 30 days.

The "Last Updated" date at the top of this policy shows when the most recent changes were made. We encourage you to review this policy occasionally to stay informed about how we're protecting your information.

Making a Complaint

If you believe we've mishandled your personal information or breached Australian privacy law, we want to hear about it. Here's how to lodge a complaint.

• Send a written complaint to help@olzitorvion.com or mail it to our address below
• We'll acknowledge your complaint within 5 business days
• We'll investigate and respond with a decision within 30 days
• If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC)

The OAIC is the independent regulator for privacy in Australia. You can reach them at oaic.gov.au or by phone at 1300 363 992.